Key Responsibilities
Dispatch Management:
- Strategically plan, coordinate, and oversee the dispatch of finished goods to ensure timely and accurate delivery to clients.
- Monitor daily dispatch schedules, addressing any issues proactively to avoid delays and maintain client satisfaction.
Logistics Coordination:
- Liaise with transporters, drivers, and warehouse teams to optimize logistics operations while minimizing costs.
- Ensure all shipment documentation, including invoices, packing lists, and delivery notes, is accurate and complete.
Inventory Control:
- Collaborate with production and warehouse teams to maintain accurate inventory records and real-time stock monitoring.
- Analyze stock levels to meet dispatch requirements seamlessly and avoid shortages or overstock situations.
Team Leadership:
- Lead, manage, and motivate the dispatch team, ensuring alignment with company policies and operational standards.
- Provide training and mentorship to enhance team performance and professional development.
Compliance and Reporting:
- Ensure full compliance with legal and regulatory requirements related to transportation, storage, and dispatch operations.
- Prepare and present regular reports on dispatch activities, performance metrics, and cost analysis for management review.
Skills & Competencies Required:
- In-depth knowledge of dispatch operations and logistics management.
- Strong organizational, analytical, and problem-solving skills.
- Proficiency in ERP systems and MS Office tools.
- Excellent communication and leadership abilities to manage cross-functional teams effectively.
- Ability to perform under pressure and meet tight deadlines.